While I was the Director of Property Management at NAI Shames Makovsky, we hired RD3 as an integrated facility management provider for a portfolio of over 30 commercial buildings.They helped enhance our property management services by providing expertise and knowledge of facility management and by providing data driven facility management services. By analyzing the portfolio and organizational needs, RD3 was able to allocate a dedicated service and maintenance team with the appropriate skill to properly balance services and costs for our properties; this provided a significant improvement over what was previously in place. RD3’s facility management approach allowed our property managers to focus on their core responsibilities which, in turn, helped improve customer service. We experienced increased customer satisfaction, reduced service costs and improved response times by employing RD3’s integrated facility management services. I highly recommend RD3 as a facility management partner for your portfolio.
Charley Babb, Director
I’m writing this letter of reference for RD3 as a 3rd Party Commissioning Agent (CxA) on large and small projects that they have worked directly on over the past 3 years. I’m a Program Manger doing small and large infrastructure projects consisting of mostly mechanical and electrical upgrades. I’ve work directly with RD3 Team (Chris McIlrath, Rob de Grasse & Aleks Markovcic) on multiple projects over the last 3 years. I’ve been very pleased with their attention to details, communication and timely deliverables. They truly have a business partner mentality with the all services they provide.
I would highly recommend RD3 services to anyone in the field.
Greg Whitcomb, Microsoft Program Manager
MacKenzie House has retained Rob de Grasse and RD3, Inc. for the past two years, and will continue to, to act as our commissioning agent, LEED expert, energy modeling consultant, and in-house expert regarding all things mechanical, plumbing, and electrical. The level of expertise provided by RD3 is unprecedented in today market. Â Previously, our projects wereÂ riddled with MEP problems, which RD3 has assisted us in solving, and now eliminates these same problems by working with our design/construct teams to make sure proper coordination, design and installation is properly managed. I cannot provide higher praise for their professionalism in a very complicated and complex industry.
Max C. Martin, Executive Vice President Design and Construction Mackenzie House
The RD3 team members are true team players. They work very well with the design team, contractors and other stakeholders even in times of conflict. They are sensitive to the various team dynamics and show discretion when communicating sensitive issues that could result in escalation or conflict. The RD3 mobile forms have been a large factor in quickly communicating identified issues and has resulted in faster that typical resolution cycle times. At all times I have found RD3 to be reliable, team players, conscientious, and solutions oriented. I can confidently recommend RD3, Inc. as a solid and reliable commissioning agent and experts in their field that will exceed your project expectations.
Darrell Frost, Head of Commissioning Microsoft Account
RD3 was retained by Microsoft to be the commissioning agent for our recent project at RedWest Campus. I would like to commend the RD3 Team and you personally on the work RD3 did for us.
I was very happy with the proactive, organized approach you and the RD3 Team took on the project as well as the flexibility that we ultimately needed in the scheduling. Your cooperative work with the mechanical contractor and our internal team in setting dates and workflows helped to make the process ultimately, without RD3, the project a success. receiving the initial commissioning site visit reports first thing in the morning by way of eReports from your Mobile Forms solution following the previous late nights of physical work was impressive. the reports, initial and final, were concise, easy to read and accurate.
Thanks for a job well done. I look forward to working with RD3 on future projects.
Matt Sakraida, Microsoft Project Manager